Terms of Use

1. About the service

Maison Raqiya is a personal beauty and style workspace: your colour profile, your wardrobe, your Looks and previews reviewed by the studio.

The service is provided by Uğur Arı (Evliya Çelebi Mahallesi, Hızırreis Caddesi, Ecehan Sokak, No: 15 D: 3, Tuzla, İstanbul, Türkiye).

2. Pilot phase

The service is currently offered as a limited pilot, only to people we invite. During the pilot, parts of the service may change, be added or be removed.

Your views matter to us; you can write to us with the "Send feedback" link in the app.

3. Account and invitation

You open your account with the one-time invitation code our studio gives you and choose your own username and password. At your first sign-in you state your country, city, language and how you usually wear your hair; the information you give must be accurate.

Your account is personal and cannot be transferred. You must be 18 or over to have an account.

4. Account security

Do not share your password or your invitation code with anyone. If you notice activity on your account that you do not recognise, tell us at once.

5. Fees

During the pilot the service is free and you are not asked for any payment. If we offer a paid option in the future, we will announce it in advance; you will not be charged without your explicit agreement.

6. Your content

The photos you share and the information you add (piece names, feedback) are yours. Ownership does not pass to us.

You give us a limited permission only as far as needed to provide the service to you: to keep, process, use for the colour analysis and previews, and show you your content. We may also use your feedback to improve the service. This permission ends when your account or the content concerned is deleted (subject to what the Privacy Notice says about backups).

We do not use your content for promotion, social media, sample work or public display. Such use is only possible with your separate and explicit permission.

Share only content that is yours or that you have the right to share; do not share another person's photo without their permission.

7. Photos and image processing

The colour analysis and previews depend on the quality of the photo, the light and the camera. The Privacy Notice explains how photos are processed.

8. Colour analysis and suggestions

The colour analysis and compatibility suggestions are guidance on style and appearance. They are not guaranteed to be exact or right in every case.

The suggestions are not medical, dermatological or cosmetic advice. If you have a skin condition or a product allergy, consult a specialist.

9. Studio-reviewed previews

Previews are digital renderings of the pieces you chose on your photo. Our studio reviews every preview before it is shown to you.

The review does not guarantee the result: the real look may differ from the preview because of light, screens, cameras and differences between products.

10. Limits of the service

Maison Raqiya is not a shopping or product-selling service. The service is provided as is; it is not guaranteed to suit every need.

11. Prohibited use

• trying to access another person's account or giving your invitation code to someone else,
• sharing other people's photos without their permission,
• sharing content that is illegal, obscene, hateful or infringes the rights of others,
• using the service heavily with automated tools, or trying to bypass security measures or disrupt the service.

12. Intellectual property

The Maison Raqiya name, design, software and the content of the service (except your content) belong to us or are licensed to us. You may not copy or redistribute them without permission.

13. Changes

We may develop the service, add features or remove them.

We may update these terms. When we publish a new version, we tell you at your next sign-in to the app and ask you to accept the new version. If you do not accept it, you can ask for your account to be deleted.

14. Account deletion and termination

You can ask for your account and your data to be deleted at any time by writing to [email protected]; if you wish, you can also ask for a copy of your data before deletion.

If you seriously breach these terms, we may suspend or close your account. Where possible we inform you first. If we end the pilot, we will announce it in advance.

15. Availability of the service

We try to provide the service without interruption, but maintenance, updates or technical problems may make it unavailable at times. Uninterrupted access is not guaranteed.

16. Limits of liability

To the extent the applicable law allows, we are not liable for indirect losses arising from decisions you make based on suggestions or previews, or from the service being unavailable. Liability that cannot be limited by law is not affected.

17. Applicable law and disputes

These terms are governed by the law of the Republic of Türkiye. If you are a consumer, the protections given to you by the law of the country where you live that cannot be waived by contract remain in place.

The courts and enforcement offices of Türkiye have jurisdiction over disputes; this jurisdiction is not exclusive. As a consumer you keep your right to turn to the courts and legal remedies where you live.

18. Contact

Uğur Arı — Evliya Çelebi Mahallesi, Hızırreis Caddesi, Ecehan Sokak, No: 15 D: 3, Tuzla, İstanbul, Türkiye

E-mail: [email protected]